Greg was recommended to me and they said if Greg can’t fix it you’ll probably have to buy new. He was prompt, honest about what was wrong, and completely professional. In my 57 years he is the most honest and personable repair man I have ever met.
Appliance repair questions, answered properly
21 questions we actually get asked on the phone in Rock Island and across the Quad Cities — what a repair costs, when it stops being worth doing, and what the symptom you are looking at usually means.
These are written the way we would answer them standing in your kitchen: the short answer first, then the reasoning if you want it. Nothing here is padded to hit a word count, and where the honest answer is "do not repair that", it says so.
Cost and value
What a repair costs, and when it stops being worth doing.
4- What does appliance repair cost? A repair breaks into two parts: a diagnostic charge for coming out and finding the actual fault, and then the repair itself, which is quoted… Read the full answer
- Should I repair my appliance or replace it? Rough guide: if the repair costs more than about half what a comparable new machine costs, and the appliance is past two-thirds of its expected… Read the full answer
- Do you charge just to come out and look at it? Yes — there is a diagnostic charge for the visit and for finding the actual fault, and we tell you what it is on the phone before you book. There… Read the full answer
- Why does one part cost almost as much as a new appliance? Because manufacturers sell whole appliances at thin margins and individual service parts at fat ones. A control board priced at half the machine… Read the full answer
Timing and scheduling
How fast we can get to you and how long the work takes.
3- How fast can you get to me? In the Quad Cities core — Rock Island, Moline, East Moline, Davenport, Bettendorf — a morning call very often becomes a same-day appointment.… Read the full answer
- How long does an appliance repair actually take? Most repairs are finished inside an hour to ninety minutes, diagnosis included, and more than nine out of ten are completed on the first visit… Read the full answer
- Can I get same-day appliance repair? Often, yes — particularly if you call in the morning and you are within about fifteen miles of Rock Island. We do not promise it universally,… Read the full answer
Working out what is wrong
What the symptom usually means, and what you can check yourself.
6- Where do I find my appliance model number? Look on the door frame, under the lid, behind the kick plate, or on the back panel. It is a printed tag or sticker with a long alphanumeric code —… Read the full answer
- Why will my washer not drain? The usual causes, in the order we find them: something blocking the drain pump, a kinked or clogged drain hose, a failed pump, or a lid switch… Read the full answer
- Why is my dryer running but not heating? On an electric dryer it is usually a failed heating element, a blown thermal fuse, or one half of the 240-volt supply gone — the drum still turns… Read the full answer
- Why has my refrigerator stopped cooling? Most often a failed defrost system icing over the evaporator, a condenser fan that has stopped, or coils so clogged the system cannot shed heat. A… Read the full answer
- Why does my dishwasher leave dishes dirty? Usually blocked spray arms, a clogged filter, water arriving too cool, or mineral scale coating everything inside. Around here scale is the one… Read the full answer
- What can I safely check before I call someone out? Power, doors and airflow. A surprising share of call-outs are a tripped breaker, a door latch that is not engaging, or a blocked vent. Checking… Read the full answer
Appliance lifespan and care
How long machines last and what shortens that here.
3- How long should an appliance last? Broadly: refrigerators and ranges the longest, washers and dryers in the middle, dishwashers the shortest. What matters more than the averages is… Read the full answer
- Does well water damage appliances? It does not damage them so much as wear them faster. Mineral content leaves scale on heating elements, water valves and ice makers, and over years… Read the full answer
- Are extended appliance warranties worth buying? Usually not, and we say that knowing it costs us nothing either way. They are priced to be profitable for the seller, which means on average they… Read the full answer
Working with us
What a visit involves and how we handle the practicalities.
5- What actually happens during a service call? We arrive inside the window, protect the floor on the way in, diagnose the actual fault, tell you what the repair costs, and start only once you… Read the full answer
- Do you work with landlords and property managers? Yes, regularly. Tell us who is authorising the repair and how to reach the tenant when you book, and we coordinate access and invoice the right… Read the full answer
- Are you licensed and insured? We are fully insured, we work both sides of the river across Iowa and Illinois, and every repair we make is guaranteed. Save Your Appliance is… Read the full answer
- Do you work on my brand of appliance? Almost certainly. We service every major residential brand, and the ones listed on our brands page are simply the ones we see most often. If yours… Read the full answer
- Do you charge extra to come out to a rural address? No. There is no travel surcharge, mileage fee or zone pricing anywhere inside our 50-mile radius. A rural address in Henry or Cedar County pays… Read the full answer
Brands, appliances and areas we cover
Every brand we service, every appliance we repair, and every community we cover — all linked together so you can start from whichever one you know.
Question not on the list?
Call and ask. We would rather talk you out of an unnecessary repair than book one.
Trusted across the Quad Cities
Real reviews from Quad Cities homeowners — verified on Google, Facebook and Yelp.