Family owned · Serving the Quad Cities within 50 miles

Working out what is wrong

Why does my dishwasher leave dishes dirty?

Short answer

Usually blocked spray arms, a clogged filter, water arriving too cool, or mineral scale coating everything inside. Around here scale is the one people underestimate — a lot of the county runs on well water, and it is hard on dishwashers.

Work through these in order

Pull the bottom rack and take out the filter — most modern dishwashers have one, and most people have never cleaned it. Rinse it under a tap. Then spin each spray arm by hand and check the holes; food debris and scale block them, and a spray arm that cannot spin cleans one small area very well and nothing else.

Then check the water temperature. A dishwasher needs genuinely hot water arriving at it. Running the kitchen tap hot before starting a cycle makes a measurable difference, especially if the machine is a long way from the water heater.

The well-water problem

Out in Scott, Cedar, Mercer and Henry counties a great many homes are on wells, and the mineral content leaves scale on the heating element, the spray arms and the inner surfaces. It looks like a cleaning failure and behaves like one.

When we diagnose a dishwasher outside the towns we check for scale as a matter of course rather than going straight to the pump. Descaling and a change of detergent regime solves a surprising share of these.

When it is genuinely a fault

A failed circulation pump, a broken wash impeller or a water inlet valve that is not filling properly all produce the same symptom. If the filter is clean, the arms spin freely and the water is hot, it is time for us to look at it.

Still not sure how this applies to your machine? Call and ask — we would rather answer a question over the phone than have you guess. We cover Rock Island, the Quad Cities and every community within 50 miles.

(309) 430-9594

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Related questions

Short answers. Each one has a page of its own if you want the reasoning behind it.

Where do I find my appliance model number?

Look on the door frame, under the lid, behind the kick plate, or on the back panel. It is a printed tag or sticker with a long alphanumeric code — that code, not the brand name, is what tells us which parts your machine takes.

Why will my washer not drain?

The usual causes, in the order we find them: something blocking the drain pump, a kinked or clogged drain hose, a failed pump, or a lid switch telling the machine it is not safe to spin. Most are inexpensive; all of them look identical from the outside.

Why is my dryer running but not heating?

On an electric dryer it is usually a failed heating element, a blown thermal fuse, or one half of the 240-volt supply gone — the drum still turns on 120 volts, which is why it runs perfectly and dries nothing. On gas it is more often the igniter or a flame sensor.

Why has my refrigerator stopped cooling?

Most often a failed defrost system icing over the evaporator, a condenser fan that has stopped, or coils so clogged the system cannot shed heat. A compressor failure is what everyone fears and is far less common than the three above.

Appliance down? Let’s get it fixed.

Same-day service in most cases across the Quad Cities and 50 miles around. Talk to a real technician, not a call center.

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Greg was recommended to me and they said if Greg can’t fix it you’ll probably have to buy new. He was prompt, honest about what was wrong, and completely professional. In my 57 years he is the most honest and personable repair man I have ever met.

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