Greg was recommended to me and they said if Greg can’t fix it you’ll probably have to buy new. He was prompt, honest about what was wrong, and completely professional. In my 57 years he is the most honest and personable repair man I have ever met.
Let's get your appliance working again
Your convenience and satisfaction are our top priorities. Call, email or send us the details below — whichever is easiest for you.
Reach us directly
- Phone(309) 430-9594
- Based inRock Island, IL — serving the Quad Cities within 50 miles
Hours of operation
- Monday – Friday9:00 am – 4:00 pm
- Saturday – SundayClosed
Emergency service is available — if your refrigerator has stopped cooling, call us and say so. Those go to the front of the schedule.
Find us online
Where we go
Davenport, Bettendorf, Moline, Rock Island and East Moline, plus every community within 50 miles — Scott, Rock Island, Henry, Mercer, Muscatine, Clinton, Whiteside, Cedar, Jackson, Carroll, Warren and Knox counties.
See all service areasWhat happens after you get in touch
You reach Greg Albertson or someone who works alongside him — not a dispatch centre that resells your job to whoever bids lowest. We will ask what the appliance is doing, what brand it is and what the model number says, because that is usually enough to work out the likely fault and load the part before we set off.
Then we give you a window rather than a whole day. When we arrive we diagnose the actual fault, tell you what the repair costs, and only start once you have said yes. More than nine times in ten the job finishes on that first visit.
What to have to hand
- The brand and model number — usually on the door frame, under the lid, or behind the kick plate
- What the appliance is actually doing, in plain words
- Any error code showing on the display
- Whether you own the property or are arranging the repair for a tenant
If the answer is "do not repair it"
Sometimes the honest answer is that the machine is finished, or that the part costs more than a replacement. We say so. It is the least profitable thing we do and the most common reason people call us the second time.
Send us the details
Tell us what is happening and we will get back to you with a time.
Would rather just talk to someone?
Call during business hours and you will reach a technician who can tell you what is probably wrong before we ever get in the truck.
Before you get in touch
What are your hours?
Monday to Friday, 9:00am to 4:00pm. Calls placed inside those hours reach a person rather than a queue. If your refrigerator has stopped cooling, say so when you call — those go to the front of the schedule.
Do you charge for the diagnosis?
There is a diagnostic charge for coming out and finding the fault, and we tell you what it is on the phone before you book. What you will not get is a surprise: the repair is quoted before any work starts, and nothing begins until you say yes.
How far will you travel?
Fifty miles from Rock Island, which covers both sides of the river and twelve counties across Iowa and Illinois. There is no travel surcharge anywhere inside that radius.
Can I email instead of calling?
Yes. Email saveyourapplianceqc@gmail.com or use the form on this page. Include the brand, the model number and what the appliance is doing, and we will come back to you with a time.
Do you work with landlords and property managers?
Regularly. Tell us who is authorising the repair and how to reach the tenant, and we will coordinate access and invoice the right party.
Trusted across the Quad Cities
Real reviews from Quad Cities homeowners — verified on Google, Facebook and Yelp.