Family owned · Serving the Quad Cities within 50 miles

Cost and value

Why does one part cost almost as much as a new appliance?

Short answer

Because manufacturers sell whole appliances at thin margins and individual service parts at fat ones. A control board priced at half the machine is not a mistake — it is a business model, and it is the main reason some repairs stop making sense.

The economics behind it

A new appliance is a volume product sold in a brutally competitive market. A replacement control board is a captive purchase by someone who already owns the machine and has no alternative supplier. Those two things price very differently, and the gap has widened over the last decade.

It is worse on electronics than on mechanical parts. Belts, pumps, valves, thermostats and door switches are usually sensible money. Boards, inverters and proprietary display modules are frequently not.

What we do about it

We repair rather than replace where the repair is sound — a burnt relay on an otherwise good board, a broken solder joint, a corroded connector. Not every board fault is a board replacement, and treating it as one is lazy.

Where a board genuinely is finished, we tell you the price before ordering anything and we tell you plainly if it puts the repair past the point of sense.

Aftermarket and used parts

Sometimes there is a good aftermarket equivalent and sometimes there is not. We will tell you which, including when the cheap version is known to fail early. We are not going to fit something we expect to bring us back to your kitchen in six months.

Still not sure how this applies to your machine? Call and ask — we would rather answer a question over the phone than have you guess. We cover Rock Island, the Quad Cities and every community within 50 miles.

(309) 430-9594

This comes up most on

Related questions

Short answers. Each one has a page of its own if you want the reasoning behind it.

What does appliance repair cost?

A repair breaks into two parts: a diagnostic charge for coming out and finding the actual fault, and then the repair itself, which is quoted before any work starts. You hear the diagnostic figure on the phone before you book, and nothing begins until you say yes.

Should I repair my appliance or replace it?

Rough guide: if the repair costs more than about half what a comparable new machine costs, and the appliance is past two-thirds of its expected life, replacing is usually the better call. Below that, repairing almost always wins on cost and on waste.

Do you charge just to come out and look at it?

Yes — there is a diagnostic charge for the visit and for finding the actual fault, and we tell you what it is on the phone before you book. There is no travel surcharge on top of it anywhere inside our 50-mile radius.

How fast can you get to me?

In the Quad Cities core — Rock Island, Moline, East Moline, Davenport, Bettendorf — a morning call very often becomes a same-day appointment. Further out in the 50-mile radius we schedule you into the next run in that direction, usually within a few days.

Appliance down? Let’s get it fixed.

Same-day service in most cases across the Quad Cities and 50 miles around. Talk to a real technician, not a call center.

Trusted across the Quad Cities

Real reviews from Quad Cities homeowners — verified on Google, Facebook and Yelp.

Greg was recommended to me and they said if Greg can’t fix it you’ll probably have to buy new. He was prompt, honest about what was wrong, and completely professional. In my 57 years he is the most honest and personable repair man I have ever met.

Paula M. Sherrard, IL · savemeqc.com
Call Now Book Online