Short answer
Look on the door frame, under the lid, behind the kick plate, or on the back panel. It is a printed tag or sticker with a long alphanumeric code — that code, not the brand name, is what tells us which parts your machine takes.
Where to look, by appliance
Washers: under the lid on a top-loader, or around the door opening on a front-loader. Dryers: inside the door opening, or on the back panel. Dishwashers: on the edge of the door, visible only when the door is open. Refrigerators: inside the fresh-food compartment, often on a side wall near the crisper. Ranges and stoves: behind the storage drawer or on the frame behind the door.
It is a tag rather than an engraving in nearly every case, and it usually carries a serial number alongside the model number. Photograph it rather than transcribing it — the characters are small and a mistyped one sends us after the wrong part.
Why the brand name is not enough
Because the brand frequently is not the manufacturer. Whirlpool builds machines badged Maytag, KitchenAid, Amana, Roper and Estate. Electrolux builds Frigidaire. Kenmore never manufactured anything — a Kenmore washer is a Whirlpool, an LG or an Electrolux depending on the year.
The model number identifies the parts platform underneath the badge. That is the thing that determines what we bring.
What to do if the tag is gone
It happens, particularly on machines that have been moved or repainted. Call anyway. We can usually narrow it down from the brand, the approximate age, the configuration and a photograph of the control panel, and identify it properly once we are there.
Still not sure how this applies to your machine? Call and ask — we would rather answer a question over the phone than have you guess. We cover Rock Island, the Quad Cities and every community within 50 miles.
(309) 430-9594This comes up most on