Family owned · Serving the Quad Cities within 50 miles

Timing and scheduling

Can I get same-day appliance repair?

Short answer

Often, yes — particularly if you call in the morning and you are within about fifteen miles of Rock Island. We do not promise it universally, because a small shop that promises same-day everywhere is a shop that is about to break that promise.

Where same-day is routine

Rock Island, Moline, East Moline, Silvis, Milan, Davenport and Bettendorf sit on our daily route. We are usually already in the area, so fitting you in is a scheduling question rather than a special trip.

Coal Valley, Carbon Cliff, Hampton, Andalusia, Riverdale, Panorama Park, Blue Grass and Buffalo are close enough to behave much the same way.

Where it is scheduled instead

Out toward Galesburg, Kewanee, Sterling, Maquoketa or West Liberty we run in batched trips. You are waiting for the next run in that direction rather than for an opening in a queue, and there is still no travel surcharge for the distance.

The one thing that always jumps the line

A refrigerator that has stopped cooling. Tell us that is what it is and we will do everything we can to reach you the same day regardless of where you are, because the alternative is you losing a freezer full of food while you wait.

Still not sure how this applies to your machine? Call and ask — we would rather answer a question over the phone than have you guess. We cover Rock Island, the Quad Cities and every community within 50 miles.

(309) 430-9594

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Related questions

Short answers. Each one has a page of its own if you want the reasoning behind it.

How fast can you get to me?

In the Quad Cities core — Rock Island, Moline, East Moline, Davenport, Bettendorf — a morning call very often becomes a same-day appointment. Further out in the 50-mile radius we schedule you into the next run in that direction, usually within a few days.

How long does an appliance repair actually take?

Most repairs are finished inside an hour to ninety minutes, diagnosis included, and more than nine out of ten are completed on the first visit because the part is already on the van. Sealed-system refrigerator work and anything needing an ordered part takes longer.

What does appliance repair cost?

A repair breaks into two parts: a diagnostic charge for coming out and finding the actual fault, and then the repair itself, which is quoted before any work starts. You hear the diagnostic figure on the phone before you book, and nothing begins until you say yes.

Should I repair my appliance or replace it?

Rough guide: if the repair costs more than about half what a comparable new machine costs, and the appliance is past two-thirds of its expected life, replacing is usually the better call. Below that, repairing almost always wins on cost and on waste.

Appliance down? Let’s get it fixed.

Same-day service in most cases across the Quad Cities and 50 miles around. Talk to a real technician, not a call center.

Trusted across the Quad Cities

Real reviews from Quad Cities homeowners — verified on Google, Facebook and Yelp.

Greg was recommended to me and they said if Greg can’t fix it you’ll probably have to buy new. He was prompt, honest about what was wrong, and completely professional. In my 57 years he is the most honest and personable repair man I have ever met.

Paula M. Sherrard, IL · savemeqc.com
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