Short answer
No. There is no travel surcharge, mileage fee or zone pricing anywhere inside our 50-mile radius. A rural address in Henry or Cedar County pays exactly what an address in Moline pays.
Why the radius is 50 miles and not 20
Because out in the county the nearest alternative is frequently an hour away or booked a week out. A washer that stops working in Aledo or Tipton is the same problem as one that stops working in Davenport, and the person in Aledo has fewer options, not more.
We make the distance work by grouping jobs into runs in each direction rather than by charging you for the drive. That is why a town forty miles out is scheduled rather than same-day — the trade-off is timing, not price.
Rural routes and acreages
Rural route addresses are completely normal for us. Give us the address, any landmark that helps, and tell us which building the appliance is actually in so we park in the right place. A detached garage or an outbuilding laundry is not a problem if we know about it.
How to find out where you stand
Every community inside the radius has its own page listing the county, the approximate distance from our shop and the route it sits on. If your town is not there, call and ask. If we genuinely cannot reach you we will say so plainly and try to point you toward someone who can.
Still not sure how this applies to your machine? Call and ask — we would rather answer a question over the phone than have you guess. We cover Rock Island, the Quad Cities and every community within 50 miles.
(309) 430-9594